Privacy Policy

At QuestCDN, we are committed to protecting the privacy of our users and partners. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our bid management platform and services.

Information We Collect

We may collect personal information such as your name, company name, email address, phone number, and mailing address when you create an account, submit a bid, or contact us for support. Additionally, we may collect non-personal information such as your IP address, browser type, and usage data to improve our services and ensure website functionality.

Cookies

A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.

How We Use Your Information

We use the information we collect to provide you with our bid management services, communicate with you about your account and projects, respond to your inquiries, and send you updates and promotional materials about our products and services. We may also use this information to analyze usage patterns, improve our platform, and customize your experience.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our policies, or protect our rights, property, or safety.

Site Security

This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan. Security logs are retained for 60 days.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. We will notify you of any material changes by posting the new Privacy Policy on our website or by other appropriate means.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at 952-233-1632.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.